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Privacy Policy

Your data. Handled with care and transparency.

Last Updated: May 2026

This Privacy Policy explains how Prolific Web Design collects, uses, stores, and protects your personal information. We are committed to complying with Canadian privacy law (PIPEDA) and the EU General Data Protection Regulation (GDPR).


Information We Collect

Contact forms. When you submit our contact form, we collect your name, email address, phone number (optional), and the message you send. This data is used solely to respond to your inquiry or engage in conversation about our services.

Server logs. Our hosting provider may automatically log basic information such as IP address, browser type, and page visits for security and performance monitoring. These logs are not linked to individual identities.


Why We Collect It

Your information helps us communicate effectively, provide requested services, and improve our website. We do not use your data for advertising, profiling, behavioral tracking, or any unrelated commercial activity.


Data Protection & Storage

All submitted information is stored securely and accessible only to authorized personnel at Prolific Web Design. We implement reasonable technical and organizational safeguards, including encrypted transmission (HTTPS), secure server configuration, and regular backups, to prevent loss, misuse, or unauthorized access.


Cookies

We may use basic cookies for essential site functionality and anonymous usage analytics. We do not track individual users across third-party websites, and we do not install advertising or social media tracking pixels.


Third-Party Services

We do not sell or share your personal information with third parties. Any hosting, email, or security services we use are selected for their privacy protections and compliance with applicable laws.


Your Rights

Under Canadian (PIPEDA) and European (GDPR) law, you have the right to:

  • Access: request a copy of the personal data we hold about you.
  • Rectification: correct inaccurate or incomplete information.
  • Deletion: request erasure of your data, where no legal retention requirement applies.
  • Portability: receive your data in a machine-readable format.
  • Withdraw consent: withdraw consent at any time without affecting the lawfulness of prior processing.

Data Retention

Contact form submissions are retained for up to 12 months after our last communication, after which they are securely deleted. Longer retention only applies where required by law or an active service agreement.


GDPR & Canadian Compliance

Prolific Web Design is based in British Columbia, Canada. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) as well as GDPR principles applicable to visitors from the European Union.


Changes to This Policy

We may update this Privacy Policy periodically. Changes are effective immediately upon posting. For significant changes, we will notify visitors through the website.


Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please reach out via our contact form. We respond to all legitimate requests within a reasonable timeframe.

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